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MV-88930 65262.MVR
305-974-4412

Customer Survey

MERCEDES & BMW SERVICE AND REPAIR BY AGT IMPORTS > CONTACT US > CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Mercedes & BMW Service and Repair By AGT Imports is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Mercedes & BMW Service and Repair By AGT Imports we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree 		Agree Disagree Strongly
Disagree 		Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Mercedes & BMW Service and Repair By AGT Imports in Miami

Ask The Mechanic

  • hours

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    Sunday

    8:00AM - 6:00PM
    8:00AM - 6:00PM
    8:00AM - 6:00PM
    8:00AM - 6:00PM
    8:00AM - 6:00PM
    9:00AM - 1:00PM
    Closed

  • Contact us

    Mercedes & BMW Service and Repair By AGT Imports

    1928 NE 151st St
    Miami, FL 33162
    305-974-4412
    Email Us | Get Directions

  • Vehicle tips

    • According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
    • The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
    • Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
    • Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
    • Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
    • A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
    • Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
    • Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
    • Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
    • Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
    • Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
    • Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
    • Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
    • Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
    • Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
    • Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
    • Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
    • Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
    • Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
    • Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • BG Products
  • budget
  • Car Care Aware

Testimonials

  • reviewicon
    I brought my 2003 BMW 530i into AGT because I was deciding whether or not to sell it. It had some problems that I thought would cost thousands to fix even though it has low miles and is very clean. Gus and his team fixed all outstanding issues for far less than I expected to pay, and when I (dumbly) rode into curb the next day and half pulled the bumper off, they fixed that free of charge. My friend had a similar experience with her Mercedes. Clean shop, efficient service and great people. A strong recommend.

  • reviewicon
    I had four tires put on. The mechanic performed the service quickly but accurately. The owner came over to introduce himself and to make sure everything was fine. I would recommend this place of business. They are very professional and friendly.

  • reviewicon
    I have been taking my car to AGT Imports for over 10 years. I always had a positive experience when having my car repaired. The owner, Gus, takes care of each customer with honesty and integrity. Go to AGT imports. You will not be disappointed.

  • reviewicon
    This is the only place that I'll bring my wife's Mercedes. The owners are kind and mindful of other people, they do not overcharge and will keep your Benz in tip top shape.

  • reviewicon
    Excellent service. THANK YOU Gus for your knowledge and expertise. My BMW is better than when purchased.

  • reviewicon
    My vehicle is serviced at this shop annually. Mark handles my repairs and he informed me of any repairs needed. They give you the prices upfront!!! There's no guessing games!!! Cheaper prices then the dealership.

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Mercedes & BMW Service and Repair By AGT Imports

1928 NE 151st St
Miami, FL 33162
305-974-4412
Email Us



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