Best Auto Repair, Miami

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MV-88930 65262.MVR
305-974-4412

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 305-974-4412 or make an appointment online!

ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • BG Products
  • budget
  • Car Care Aware

Testimonials

  • reviewicon
    I brought my 2003 BMW 530i into AGT because I was deciding whether or not to sell it. It had some problems that I thought would cost thousands to fix even though it has low miles and is very clean. Gus and his team fixed all outstanding issues for far less than I expected to pay, and when I (dumbly) rode into curb the next day and half pulled the bumper off, they fixed that free of charge. My friend had a similar experience with her Mercedes. Clean shop, efficient service and great people. A strong recommend.

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    I had four tires put on. The mechanic performed the service quickly but accurately. The owner came over to introduce himself and to make sure everything was fine. I would recommend this place of business. They are very professional and friendly.

  • reviewicon
    I have been taking my car to AGT Imports for over 10 years. I always had a positive experience when having my car repaired. The owner, Gus, takes care of each customer with honesty and integrity. Go to AGT imports. You will not be disappointed.

  • reviewicon
    This is the only place that I'll bring my wife's Mercedes. The owners are kind and mindful of other people, they do not overcharge and will keep your Benz in tip top shape.

  • reviewicon
    Excellent service. THANK YOU Gus for your knowledge and expertise. My BMW is better than when purchased.

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    My vehicle is serviced at this shop annually. Mark handles my repairs and he informed me of any repairs needed. They give you the prices upfront!!! There's no guessing games!!! Cheaper prices then the dealership.